PostBadge tag to show // FeedBurner FeedFlare. // ------------------------- // FeedBurner account and feed required. // Sign up at http://feedburner.com //================================================ class module_feedflare { function init(){ global $gregarious; $gregarious->add_settings ( array ( 'feedburner_url' => '' ) ); $gregarious->add_page ( 'FeedFlare', 'modules/feed-flare/icn_Flare.png', 'page_feedflare();', 'feedFlare' ); } function postbadge_tags(){ return array ( array ( 'tag' => '%FLARE%', 'replacewith' => 'feed_flare("",false)' ), ); } function update_info(){ return 100; } } //------------------------------------------ // TEMPlATE TAGS //------------------------------------------ function feed_flare($settings = '', $echo = true){ global $wp_query; $post = $wp_query->post; $sets = array('postID' => $post->ID, 'before' => '', 'after' => 'Gregarious FeedFlare', 'force' => 0 ); grab_sets($settings, $sets); if ( !$sets['force'] && hideOnID($sets['postID']) ){ return ''; } if( !$path = _get_feedburner_url() ) return ''; if( substr( $path, -1 ) == '/' ){ $path = substr( $path, 0, strlen( $path ) -1 ); } $path = str_replace ( 'feedburner.com/', 'feedburner.com/~s/', $path ); $path .= '?i='.get_permalink($sets['postID']); $result = $sets['before'] . "" . $sets['after']; if($echo) echo $result; else return $result; } function _get_feedburner_url(){ $feedurl = greg_get_option( 'feedburner_url' ); if ( $feedurl ){ return attribute_escape($feedurl); } else { $feedburner_settings = get_option('feedburner_settings'); if( is_array($feedburner_settings) && ($feedurl = $feedburner_settings['feedburner_url']) ) { return attribute_escape($feedurl); } else { return false; } } } //------------------------------------------ // OPTIONS PAGE //------------------------------------------ function page_feedflare(){ $feedurl = _get_feedburner_url(); ?> Customer Service Shoutouts at spencerb.net
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Customer Service Shoutouts

Published on February 11, 2009 in Business, Illinois and Life. 1 Comment Tags: , , .

Great customer service deserves recognition. For that reason, I want to give shoutouts to three companies that have given me amazing service in the past couple of days.

First of all, Newegg. This is no surprise for those of you who have bought computer parts or accessories from this site. Newegg has some of the best customer service I have seen from an online company. I have spent thousands of dollars there over the years and would prefer there over all other technology B&M stores.

Let me give you a few examples of Newegg’s fantastic customer service. Yesterday, I bought something from them, a small order less than $75. They shipped it out the same day and since one of their warehouses is in IL, it is being delivered today. That’s right, next day shipping because of their expediency. They are great for RMAs. In fact, they have never hassled me and with a kind request via their online help chat, will often upgrade the shipping for free.

Second, Logitech. Logitech makes a lot of solid products that I fully advocate. Including my G15 Keyboard and Z-5500 speakers. A few months ago, I would have included my G7 Cordless Laser mouse, but I started having problems with that after more than 2 years of ownership. A simple email to Logitech and they are now shipping a replacement product out via UPS. An inconvenient factor after two years, but an incredibly simple solution.

Lastly for today, Steep and Cheap. They feature deals on outdoor products at closeout prices. Anything you could imagine in REI store, may appear on the site. The great thing is that although closeout deals usually come with restrictions on returns, Steep and Cheap stands by all of their products. I have RMA’d several things without a problem. Recently, I sent back a pair of sunglasses that broke. I was forgetful and did not do this for a few months. They still accepted the return after a bit less than two years of ownership. That is what I call customer service.

Since, I mentioned REI, their prices are a bit higher, but if you are a member, returning anything without a receipt after almost any time period has never been a problem for me.

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